All packages will be sent via ground shipping unless otherwise specified. VSRhinestones.com will select the carrier appropriate for your order. We use USPS, and FedEx. VSRhinestones.com is not responsible for delays by our carrier.
For all shipping methods, additional charges will apply to oversized boxes. Please call for a questions: 866-627-2789.
Shipping and Handling Charges:
Free shipping does not apply to Next Day, Second Day and 3 Day Select Shipping please contact us at 866-627-2789 if you have any questions.
- Next Day Air – $45
- Second Day Air – $35
- Three day Select – $25.
FOR A LIMITED TIME FREE GROUND SHIPPING is available on orders of $100.00 or more in the 48 contiguous United States (excluding discontinued/clearance merchandise). The above rates are for shipments in the contiguous
- Please call for shipping quotes to
Alaska, Hawaii. Please place your order on-line at regular table shipping rates and we will contact you if additional shipping charges apply. - Please note: FedEx and UPS do not deliver on the weekends.
- APO/FPO addresses are not considered international addresses. We ship all orders to these destinations via U.S.P.S. Priority Mail only. We can not express ship orders to APO/FPO addresses. Please Note: U.S.P.S. Priority mail is not considered Ground shipping, therefore free shipping offers do not apply.
- All GROUND shipments are processed and shipped in the order by which they are received.
- Please allow up to 15 business days for ground shipments to be processed, shipped and arrive to its destination.
Returns
VSRhinestones is happy to guarantee all of our merchandise. Returns for items are only accepted if merchandise is defective or damaged. Please contact us prior to returning merchandise for return approval. All defective/damaged merchandise must be reported within 3 business days. Returns will not be accepted without an approval code from a VSRhinestones employee. Please see additional guidelines below:
Return Policy:
- Return orders that originally qualified for Free Shipping will receive a refund minus the oringial shipping charges incurred by VSRHINESTONES.com.
- All Sales are final.
- All merchandise must be unworn, in original packages, and in new condition.
- Include the original sales receipt with your return.
- Securely package the item(s) to be returned.
- Return your package to us using the mail carrier of your choice. We recommend using a carrier that provides a package tracking number. (We are not responsible for lost packages.)
- Shipping charges are not reimbursed.
- A 20% restocking fee is applicable to all approved returns and will be deducted from the total amount of credit due for the approved return.
- All returns will be credited to the original form of payment. If you are receiving a credit card refund, please allow one to two billing cycles for your credit to appear.
- Please ship your return to: VSRhinestones.com -
Questions?
If you have any questions regarding a return, please e-mail us at cs@vsrhinestones.com. You may also contact the Customer Service Department at 1-866-627-2789, Monday through Friday from 9:00 a.m. to 5:00 p.m. CST.
